right it is not reactive at all; i submit a problem after have bought the software .. i can't install it but i have paid for it ....
hope in a support more reactive next year
I sure am, however, it is the holiday season for us so I won’t be back online till Thursday whilst we spend time with our family.
Many thanks
Tony
Many thanks
Tony
Hello GUARNIERI PHILIPPE ,
Yep we are very much active!
Many thanks
Tony
Are you from the support ?
... try to contact them with "Contact Us" link... I know, support is the BIG problem on this forum and with this component... 
Actually - these are historically generated coupons. I'll update them directly in the database now - thanks for the heads up
Review EasyLayouts. If you use EasyLayouts please post a rating and a review at the Joomla! Extensions Directory.
https://extensions.joomla.org/extension/easylayouts/
https://extensions.joomla.org/extension/easylayouts/
...just to inform you that the problem is still present on renewing subscription with discount code...
Hello Tony,
I understand...
... so then why I didn't received 20% discount before the end of my subscription?
I also inform you that there is surely a bug with the code available on the JEvents site because the discount for EasyLayouts subscription is 100% and not 50%
Thank you,
Lorenzo
PS: maybe it would be wise to make this post private...
We in the history of GWE Systems have ever offered deals on holidays. The reason for this is because we are priced so competitively enough to cover costs and staffing that there isn't the margin there for discounts.
I understand...
We try to retain our subscribers by offering a 20% automatic discount on renewal before expiry.
... so then why I didn't received 20% discount before the end of my subscription?
I also inform you that there is surely a bug with the code available on the JEvents site because the discount for EasyLayouts subscription is 100% and not 50%
Thank you,
Lorenzo
PS: maybe it would be wise to make this post private...
Hello Lorenzo,
We in the history of GWE Systems have ever offered deals on holidays. The reason for this is because we are priced so competitively enough to cover costs and staffing that there isn't the margin there for discounts.
We could of course increase out cost, to be able to lower it on deal days like most providers do. But this takes more time the manage and doesn't seem fair that some users get it cheaper than other users. We try to retain our subscribers by offering a 20% automatic discount on renewal before expiry.
Many thanks
Tony
We in the history of GWE Systems have ever offered deals on holidays. The reason for this is because we are priced so competitively enough to cover costs and staffing that there isn't the margin there for discounts.
We could of course increase out cost, to be able to lower it on deal days like most providers do. But this takes more time the manage and doesn't seem fair that some users get it cheaper than other users. We try to retain our subscribers by offering a 20% automatic discount on renewal before expiry.
Many thanks
Tony
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